If you have questions or suggestions related to our products, please
take a look at the Aagon's Forum. There you will have your questions
answered by our support team. Customers can also give their sugenstions
and discuss with others their problems and solutions. >> To Forum
As Aagon customers, you are entitled to support. Find out here more about the benefits and services that you have as a Aagon customer.
The Aagon Consulting provides support to all Aagon products you purchase. This is also valid for Aagon products that you test as a free demo version. Here you will find a so-called Presale Support, this support starts with our software help. Freeware generally is excluded from support. Please take this cases to our forum.
Support is included for the following products:
You can submit a support request via email or telephone. Please have the following information for the ready support request:
* Detailed Product Description * Version number of the Aagon product * Operating system, Service Pack, if necessary * Hardware characteristics * Network Structure * System environment (firewall, proxy, router) * Text / screenshot of any error messages
If one of our employees can solve the problem immediately, we will contact you back as soon as we can present a solution.
Our support can be reached from Monday through Friday 9:00 to 17:00 CET under
Service & Support
If you have questions or suggestions related to our products, please
take a look at the Aagon's Forum. There you will have your questions
answered by our support team. Customers can also give their sugenstions
and discuss with others their problems and solutions.
