{"id":6120,"date":"2020-06-23T13:57:00","date_gmt":"2020-06-23T11:57:00","guid":{"rendered":"https:\/\/www.aagon.com\/the-users-have-spoken-aagon-is-the-champion\/"},"modified":"2026-05-11T10:44:49","modified_gmt":"2026-05-11T08:44:49","slug":"the-users-have-spoken-aagon-is-the-champion","status":"publish","type":"post","link":"https:\/\/www.aagon.com\/en\/the-users-have-spoken-aagon-is-the-champion\/","title":{"rendered":"The users have spoken: aagon is the champion!"},"content":{"rendered":"
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aagon in first place twice<\/strong><\/p>\n

Soest, June 23, 2020. techconsult's study proves it in black and white: The acmp suite receives top ratings in the \"Customer Satisfaction Analysis by Users for Users\" and emerges as the winner. And as a manufacturer, aagon also received the highest praise from customers. This result is also reflected in the impressive renewal rate of 99.4 percent. <\/strong><\/p>\n

Under the name PUR-IT Ops 2020 - PUR stands for Professional User Rating - the IT market research company techconsult surveyed around <\/span>1,400 companies<\/strong> in which decision-makers and users evaluate solutions and their providers. In total <\/span>120 solution providers<\/strong> <\/span>taken into account. The manufacturer and solution evaluation was carried out independently and according to over 60 criteria such as range of functions, performance and user-friendliness. The provider's innovative strength, sustainability, service and support as well as user training were also included in the assessment. <\/p>\n

The overarching question of the PUR 2020 study was: What are the main tasks that IT departments have to deal with in their day-to-day operations? Four areas emerged from this question: <\/p>\n<\/div>\n

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