Comprehensive range of functions at the best price-performance ratio
After several vendor changes, Aagon was chosen at the beginning of 2016 as the provider with the widest range of functions to date. In recent years, there has been an increasing demand to deal with asset and licensing management in addition to client management. It is true that most client management systems offer such functions, including the one used so far. "With Aagon, however, these are best combined under one roof and at by far the best price-performance ratio," as Jürgen Schweigert, team leader for system administration at Mustang, points out. His department consists of five people, including trainees, and is part of the 13-person IT department in addition to application development.
So the change to a new system was initially a calculation: the Aagon solution is about 30 per cent cheaper than the products that were compared. However, administrator Schweigert considers the price argument alone to be too simplistic. Also, the way in which system updates can be carried out is often an extensive action with other providers, for which you have to book special consulting days, without which it would not work at all.
"It's different with Aagon, where updates are automatically installed via the server. An IT fellow only has to release them and can then administrate them himself without having to spend days in support dialogues with the software provider."
The distributed computer park, which Mustang has been administrating via the ACMP Suite since July 2016, includes 350 PCs, notebooks and POS systems.