Efficient UEM solution for the public sector

Save time, reduce costs and ensure smooth, reliable IT processes.

Challenges in IT service management

These challenges can be overcome with a modern UEM solution - for greater efficiency, security and reliable processes.

Security & Compliance

Strict data protection guidelines such as the GDPR require secure IT structures. While NIS-2 affects larger administrations, the BSI (German Federal Office for Information Security) recommends that local authorities implement IT baseline protection. Without clear security strategies, risks arise from shadow IT and inadequate protection against cyberattacks.

Scarcity of resources & shortage of skilled workers

Many authorities and municipalities manage numerous end devices with limited staff. Automated IT management solutions relieve the burden on IT departments and ensure more efficient processes. At the same time, modern technology facilitates the implementation of new digitalization initiatives.

Inefficient IT infrastructure

Outdated systems, manual software updates and a lack of standardization make IT management difficult. Automated processes and centralized unified endpoint management enable a secure and smooth IT landscape.

Interoperability & scalability

Public administration requires IT solutions that seamlessly integrate different systems (Windows, Mac, Linux). A central management platform facilitates scaling and ensures long-term IT stability.

The most important advantages for the public sector

acmp streamlines your processes, saves time and meets all compliance requirements. The modular Unified Endpoint Management solution is optimally tailored to the requirements of the public sector and supports you on numerous levels:

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Ideal for state institutions

Proven solutions for public institutions and simple procurement via central IT service providers facilitate implementation.

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Consultation & simplification

Centralized Unified Endpoint Management makes the use of individual programs superfluous and thus ensures significantly greater efficiency in your IT.

More time through automation

Automation by acmp reduces the effort involved in many IT administration tasks, saving valuable time and resources.

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Local support & reliability

As a German manufacturer with in-house support, we guarantee reliable support and rapid assistance in the event of problems.

Building blocks for success: The most popular acmp modules for the public sector

The acmp Suite offers suitable modules for all important areas of Unified Endpoint Management in the public sector:

IT processes for efficient administrative workflows

IT departments in the public sector are often faced with the challenge of performing routine tasks manually. This costs time and ties up scarce resources. acmp automates recurring tasks such as software distribution and device configuration, making processes more efficient and reducing the workload of employees.

You can find more information here: Automation of routine tasks

Automated Windows updates for authorities and public institutions

Windows updates need to be managed efficiently and securely. Conventional solutions such as Windows Server Update Services (WSUS) are cumbersome, maintenance-intensive and will soon no longer be supported by Microsoft. acmp simplifies the management of your Windows updates and works completely without WSUS. This enables the automated, client-specific distribution of updates, reduces bandwidth consumption and increases security through predictable and transparent update processes. In addition, selected drivers from third-party catalogs can be distributed directly without WSUS.

Further information can be found here: Windows Update Management

Recognizing and closing security gaps in public administration

IT security is a top priority in public institutions. acmp reliably detects and fixes security vulnerabilities in public IT infrastructures. The module continuously analyzes Windows clients, identifies potential risks and presents the results clearly. This enables IT teams to react quickly and implement security measures efficiently. The seamless integration in acmp also makes it possible to organize affected clients in dynamic containers and execute targeted measures directly.

Further information can be found here: Vulnerability management

Automatic operating system rollout for the public sector

Operating systems have to be installed in a standardized way on numerous devices. If the process is carried out manually, it is usually time-consuming and error-prone. acmp, on the other hand, enables the automated, network-based installation of Windows operating systems, including full UEFI and secure boot support. This reduces manual effort and guarantees a consistent system environment.

Further information can be found here: Operating system provisioning

Transparency and compliance in software management for public authorities and institutions

Keeping track of numerous software licenses and adhering to complex compliance requirements is not only a challenge in the public sector. acmp is a solution for managing all software licenses, recognizes different license types and complex dependencies and helps to avoid over- or under-licensing. Automated reports ensure transparency and help to save costs.

Further information can be found here: License management

Centralized cyber security for public IT infrastructures

Effective protection against malware is essential for authorities and public institutions. acmp facilitates the central control of the integrated Microsoft Defender Antivirus. The module coordinates virus scans, reports threats and creates detailed reports on detected threats. This allows IT departments to maintain control over the security status of all managed devices at all times and respond to threats in a targeted manner.

Further information can be found here: Defender Management

Case Studies

Our customers are already benefiting from the successful implementation of acmp solutions. Read here how other cities, municipalities and public institutions are working more efficiently and securely with acmp.

The installation and set-up was structured and clear. It couldn't be simpler - compared to other client management solutions.
Bernhard Beidenhauser
Deputy IT Manager, City of Aichach
Town hall of the district town of Friedeberg
We looked around the market and found that aagon offers the best price-performance ratio for client management solutions.
Thomas Rose
IT Manager, District town of Friedberg
The Stadtwerke Weimar building
In practice, the integrated system is of great benefit to everyone involved, as it saves them many clicks, time and trips.
Lutz Berger
IT management, Weimar municipal utilities
Frequently asked questions

In our FAQ section you will find answers to the most important questions about IT optimization in the public sector.

Why is centralized Unified Endpoint Management particularly important for the public sector?

Authorities and public institutions manage a large number of end devices, often with limited IT resources. Centralized Unified Endpoint Management enables efficient management, automates updates and reduces administration effort, allowing IT departments to focus on strategic tasks.

How does acmp support authorities in complying with data protection and security requirements (e.g. GDPR, NIS-2, IT baseline protection)?

Public institutions must meet high data protection and security standards. acmp offers functions such as vulnerability management and centralized software updates to minimize IT risks. At the same time, integrated logging helps to meet requirements such as the BSI's IT baseline protection or the GDPR.

What advantages does automation offer IT departments in administrations and local authorities?

Many routine tasks in public administration, such as installing updates or managing software licenses, are time-consuming. acmp automates these processes, reduces sources of error and ensures smooth IT support - even with limited personnel.

How does acmp help to overcome the skills shortage in the public sector?

Public authorities are faced with the challenge of managing a growing IT infrastructure with limited human resources. acmp relieves IT teams through automation, standardized processes and a user-friendly interface, enabling even less specialized employees to perform everyday tasks efficiently.

Can acmp be used in municipal data centers and by IT service providers for public authorities?

Yes, acmp is suitable for municipal IT service providers as it offers multi-client capability and can be flexibly adapted to different requirements. This means that several authorities can be managed via one platform, while individual configurations are possible depending on the institution.

What security measures does acmp offer for public institutions?

Public authorities are often the target of cyberattacks and need to protect sensitive data. acmp offers functions such as vulnerability analysis and automated Windows updates to secure IT systems against threats and at the same time implement the requirements of IT baseline protection.

How long does it take to implement acmp in administrations?

The implementation depends on the size of the authority and the existing IT infrastructure. Smaller local authorities can use acmp within a few days, while larger administrations need several weeks for full integration. Thanks to preconfigured modules and a structured implementation plan, the rollout can be completed quickly.

What training is available for IT teams in the public sector?

aagon offers practical training for public authorities and municipal IT service providers. This includes introductory workshops, administrator training and online courses on current security and compliance topics. Customized training courses for specific requirements are also available on request.

What advantages does acmp offer over conventional IT management tools for public authorities?

Thanks to its optimized focus on the requirements of medium-sized IT departments, acmp is also ideal for use in public institutions. A quick and uncomplicated rollout is therefore possible without any problems. It combines automation, high security standards and flexible scalability to manage IT processes efficiently. Thanks to the option of on-premises operation, authorities retain full control over their IT infrastructure.