
aagon founders and managing directors Sascha Häckel and Wilko Frenzel (from left to right): “High customer satisfaction, first-class support, and a product portfolio tailored to our customers’ needs are the foundation of our success.”
Among this year’s new products from aagon is a completely new Intune module designed as an extension for Microsoft Intune. Under aagon’s slogan “Better together,” a software tool is currently being developed that allows customers to integrate multiple Intune portals into acmp, manage them conveniently, and consolidate them into a powerful UEM solution. Together with the successful security modules acmp BitLocker and Defender Management, as well as CAWUM (Complete aagon Windows Update Management) and Third Party Patch Management (Managed Software), aagon ensures a high degree of automation in IT management and frees up resources for customers—for example, for business planning or the implementation of new processes. At the same time, innovative automation of routine tasks relieves the IT department, even during staffing shortages.
Significant expansion of cooperation with specialist retailers
Specialty retailers and system integrators, as expert partners, are a crucial factor in aagon’s success. In recent years, the share of partner business has increased significantly, and the trend remains very positive. An expanded channel team that supports partners, a comprehensive training program, and targeted marketing campaigns help attract new resellers and increase their sales.
“We currently have a new product in development that we expect to launch this year alongside the acmp Suite,” explains Wilko Frenzel. “And our new product offers our dealers, in particular, excellent opportunities to boost their sales through expanded services.”
High customer satisfaction is reflected in the renewal rate
The software company aagon is one of the market leaders in the field of client management and client automation. With the acmp Suite—entirely Made in Germany—and its broad portfolio of high-performance modules, every customer receives personalized support. The high level of customer satisfaction is a clear indication of aagon’s success with its software. In recent years, more than 99 percent of customers have renewed their aagon licenses each year.
